What's New
Major updates:
New sleeker redesign and more sophisticated layout of App
Inclusion of Brilliant Customer Service logo
All new videos under the SPECIAL model section
All section features on one scrollable page
New smart layouts for audio, video, info, tasks and quiz sections
Easier access to App sections
New sidebar tab
Minor updates:
New 'about us' section and colours
Improvement of splash screen
Name of App reduced to fit on most devices
New screenshots
Privacy Policy updated
About Brilliant Customer Service Android App
The Brilliant Customer Service App can make your customer service brilliant.
With interactive and exclusive content to watch, listen and read on the go, you can learn:
How to delight every customer
The secrets of customer service excellence
How to handle complaints effectively
The benefits of excellent customer service
Telephone Techniques
How to add value to your customers
How to say 'No' politely
Tried-and-tested models which are guaranteed to get results
And many more!
FEATURES:
Eight different topics under different headings: Introduction, Adding Value, Service Skills, Telephone Skills, The SPECIAL Model, Face to Face, Complaint Handling and Extras.
Exclusive podcasts, videos and information pages from Brilliant Customer Service - one of the UK's leading customer service training and consulting providers. (Also third-party content, customized and handpicked for the App).
Interactive quizzes and tasks to test your knowledge and understanding of customer service.
Regular updates and new content.
Other Information:
Download
This version of Brilliant Customer Service Android App comes with one universal variant which will work on all the Android devices.
All Versions
If you are looking to download other versions of Brilliant Customer Service Android App, We have 3 versions in our database. Please select one of them below to download.
