CA Cloud Service Management 4.1.0 Icon

CA Cloud Service Management

CA Inc. Business
4.4
45 Ratings
1K+
Downloads
4.1.0
version
Oct 15, 2015
release date
26.9 MB
file size
Free
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What's New

About CA Cloud Service Management Android App

The CA Cloud Service Management app lets your End Users log issues from any place, any time and delivered using an intuitive user experience. It integrates your service desk requests and assets to help you manage your IT support issues effectively.

An end user can login using their organization domain credentials (if SSO is configured) or their Cloud Service Management username and password and take advantage of the following features:
• Create tickets using the service catalog and attach pictures and location information
• Manage their existing tickets and add comments and attachments
• View announcements and outages
• Review and approve assigned tasks
• Search on tickets, announcements, outstanding tasks and knowledge articles
• View owned assets and raise ticket for the given owned asset
• Call their organizational specific helpdesk directly from the App
• Manage their user profile

All users who access the mobile app will be in the self-service role and do not require a Cloud Service Management user license. The app requires a connection to an instance of CA Cloud Service Management.

For more details visit our wiki: https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile

Other Information:

Package Name:
Requires Android:
Android 4.1+
Other Sources:

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This version of CA Cloud Service Management Android App comes with one universal variant which will work on all the Android devices.

Variant
16
(Oct 15, 2015)
Architecture
arm64-v8a armeabi armeabi-v7a x86 x86_64
Minimum OS
Android 4.1+
Screen DPI
nodpi (all screens)
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