This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
This version of Call Center Calc Android App comes with one universal variant which will work on all the Android devices.
If you are looking to download other versions of Call Center Calc Android App, We have 1 version in our database. Please select one of them below to download.