Customer Feedback System

About Customer Feedback System Android App

Customize customer feedback system will help any services industry to get customer feedback instantly. This apps is 100% customization, supporting multiple language. Apps will work for below Industry but not limited.

Feedback is essential to running a business. It tells you what’s working and what’s not. It provides you with fresh ideas on ways to improve your business. And it gives your insight into the needs of your customers. Customize Customer feedback system will help any services industry to get customer feedback. This app is 100% customization, supporting multiple languages. Apps will suit for any industry, any services domain.

Services Industry can be used -
---------------------------------------------

1. Education (Corporate services, School Parent feedback)
2. Cleaning Feedback services
3. Canteen Feedback services
4. Bus Feedback Services
5. Airlines Feedback services
6. Support Feedback Services
7. Bathroom Feedback Services
8. IT customer Feedback Services
9. Garbage Management Feedback Services
10. Many more, not limited, Customer Feedback System will suit for any industry, any services domain.

For Demo of Application
-------------------------------

Step 1: Install the App
Step 1.1: Click the Demo Icon
Step 1.2: In Demo Feedback screen the customer can give their ratings and submit
Step 1.3: Alert Dialog will display for “Thanks for feedback”

Step 2: Click the setting Icon and enter the personal details

Step 3: Select the required Logo and proceed.

Step 4: After the Logo has been created the Admin has the rights to change the user details.

Step 5: Now Admin can add the Feedback Name and Submit for the service.

Step 6: Admin can add up to 8 services for which Feedback is needed.

Step 7: In real Feedback screen the customer can give their ratings.
Step 7.1: On long press on feedback item, rating will come as drop down, select rating like “Very Good”, “Good” or “Poor”.
Step 7.2: Give rating to at least one feedback
Step 7.3: Once you done with your feedback, click on “Submit” Button
Step 7.4: Provide your name (Optional) and or Comments (Optional)
Step 7.5: Click on “OK” button

Step 8: The Feedback will be stored in the local Database and it also sends the details to the Admin E-Mail id.
Step 8.1: App will send “SMS” to Admin registered Mobile No (if device will equipped with SIM)

Step 9: Admin can also view the Feedback ratings submitted by customer in the Feedback View menu. (Left side Menu)



Value added feature
--------------------------

1. Integrated with Email :- Admin will get instantly Email about all feedback.
2. Implemented FAQ, Contact us and About us screens.
3. Added comment input with name in pop up after submitting feedback.
4. Changed mail id and password
5. SMS Integrated :- Admin will get instantly SMS about new feedback

Coming Feature
---------------------
1. Reporting
2. SLA

If any one looking for this kinds of application please let me know with great Reporting and SLA, please contact with us.

Note - Screen Orientation Made Only Landscape

Feedback, Customer Feedback System, Instant Feedback, Customize Feedback, View Customer Rating, View Feedback, User Feedback, offline Mode Feedback