Desk.com 2.0.1 Icon
3.6
40 Ratings
29K+
Downloads
2.0.1
version
Jul 27, 2018
release date
5.4 MB
file size
Free
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What's New

We fixed a bug causing macros with replies not to execute successfully.

About Desk.com Android App

Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quickly respond to cases. It's that easy and it's always safe and secure.

Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)

Features:

• Use Desk.com on your Android phone or tablet

• Automatically sync with your Desk.com site

• Reply to and resolve customer requests

• Search across cases by keyword, customer name, or case ID

• View all of your customer inquiries

• Check in on your support queues

• Add internal notes for only colleagues to see

• Add quick replies and actions (macros) to cases

• Set case status and priority

• Assign cases to agents and groups

• See detailed customer and company information

• Find out about new cases with push notifications

Other Information:

Package Name:
Requires Android:
Android 4.1+
Other Sources:

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This version of Desk.com Android App comes with one universal variant which will work on all the Android devices.

Variant
83
(Jul 27, 2018)
Architecture
universal
Minimum OS
Android 4.1+
Screen DPI
nodpi (all screens)
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