FATHOM U2You Mobile

About FATHOM U2You Mobile Android App

U2You is a mobile customer portal from FATHOM that empowers water utility customers with self-service water account management — allowing them to track and manage their real-time water consumption, communicate with utility customer service and pay their water utility bills online.

CONNECT WITH YOUR WATER UTILITY ANYTIME, ANYWHERE
* View account activity and consumption data
* Set-up and receive customer configured alerts
* View and pay water utility bills
* Access to Customer service & FAQs

EDUCATE YOURSELF ABOUT WATER CONSUMPTION
* Real-time water consumption reports
* Leak detection and customizable consumption alerts send SMS or email notifications
* Multiple usage comparison options illustrate how water usage compares to past usage, to similar accounts, and allows users to track progress against residential or commercial efficiency benchmarks
* Efficiency benchmarks for residential and commercial accounts based on American Water Works Association (AWWA) standards
* Consumption chart can be annotated, downloaded, or printed for off-line use
* Peak usage chart shows peak consumption times over a two-week average
* Usage history chart shows hourly consumption over the specified date range
* Historic comparisons show customers how one time period compares to a previous time period helping identify patterns or seasonal trends

ONLINE ACCOUNT MANAGEMENT
* Current and past bills available online or for download
* One-time, future and recurring payment options available
* Online bill pay via ACH, credit or debit cards
* Paperless / e-billing option available
* Billing alerts and notifications
* Safely and securely store payment methods for future use