What's New
-Notice of new Location of the New Release
- Included Help link for quick reference of Mobile App Guide
- Minor bug fixes
About Genesys Care Android App
Genesys Care mobile application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care, receive push notifications about Case updates, Account update, Alarms and Cloud incidents, view Case Owners' status in real-time and make Case related phone calls into Genesys Customer Care centers. This includes Alarms for licensed customers to allow monitoring of environments and Chat with a case analyst
Genesys Customers:
Please use the same credentials as for Support website.
You can find your PIN in your Profile on Support website.
Please contact [email protected] for support and assistance.
Other Information:
Download
This version of Genesys Care Android App comes with one universal variant which will work on all the Android devices.
All Versions
If you are looking to download other versions of Genesys Care Android App, We have 10 versions in our database. Please select one of them below to download.
