Stability and functionality improvements!
bigWebApps HelpDesk offers a web based help desk, asset management and time and billing solution to organizations who need a complete solution in managing their customer support.
Brought to you by popular demand, HelpDesk for iPhone now allows you to provide awesome customer support away from your desk while you are in the field. The iPhone application is an extension of the online version allowing you flexibility to create new tickets, assign time, and close out tickets all in real time. It’s a little bit of support love in your pocket.
Features:
•Access and respond to all of your open tickets
•Create new tickets or close out existing issues
•Reassign tickets to other technicians
•Record support time and assign a task type
•Review and pick up tickets listed in any of your unassigned queues
This version of HelpDesk Mobile Android App comes with one universal variant which will work on all the Android devices.
If you are looking to download other versions of HelpDesk Mobile Android App, We have 2 versions in our database. Please select one of them below to download.