What's New
Update more detail about error: "Failed" when login in some users.
About HelpDesk Android App
Base on iPhone handle module, we announces the stable release of the HelpDesk 1.0 for android devices to manage otrs ticket system.
Release Details
Release name: Android Help Desk 1.0
Required OTRS release: OTRS Help Desk 3.2.1 or higher, iPhone handle module installed.
Recommended OTRS release: OTRS Help Desk 3.2.1 or higher, iPhone handle module installed.
Release date: Feb 9, 2015
Release type: Stable
Features
Monitor tickets in OTRS Help Desk system.
Create new phone ticket.
Add Note.
Update, Reply ticket.
Move to another queue.
Change ticket states (include close ticket).
Other Information:
Download
This release of HelpDesk Android App available in 2 variants. Please select the variant to download. Please read our FAQ to find out which variant is suitable for your Android device based on Screen DPI and Processor Architecture.
All Versions
If you are looking to download other versions of HelpDesk Android App, We have 1 version in our database. Please select one of them below to download.
