User Experience Improvements
* Group incidents show all other participants’ profile pictures in the header
* (Missed) calls are documented in your incident’s chat history
Network Self Check
* Users can check their internet and server connection
* As well, network ports or proxy connections are indicated
HF Remote Service allows companies to provide their customers with a remote support to significantly improve maintenance, repair and support processes as well as reducing onsite and travel costs for experts.
ONE BUTTON SOLUTION
With one touch, HF Remote Service immediately connects technicians to the right support expert on smartphones, tablets or smart glasses.
INDIVIDUAL & GROUP CHAT
Individual and group chat for text communications with file sharing feature for use in loud machinery spaces, quick/immediate data exchange and working in offline spaces.
ONLINE/OFFLINE ANNOTATIONS
Technicians and experts can draw and write directly onto real world objects during video calls. For Low/No WiFi or mobile data scenarios, simply take a screenshot or photo, annotate it and send it.
Please get in touch with our HF Remote Service support team to set up your accounts and get started:
[email protected].
This version of HF Remote Service Android App comes with one universal variant which will work on all the Android devices.
If you are looking to download other versions of HF Remote Service Android App, We have 3 versions in our database. Please select one of them below to download.