MPP ERS Assistance

About MPP ERS Assistance Android App

Accident? Breakdown? Need to be towed? Whatever emergency you encounter while you’re out on the road, in the United States, Canada or Puerto Rico, MPP ERS Assistance, our new roadside assistance mobile app, is there to help. Once you’ve downloaded our app, and whenever you need assistance, all you have to do is enter your identification details. In just a few seconds, we’ll pinpoint your exact location and a trained service provider will be dispatched to you.


Emergency Roadside Assistance is available throughout the United States, 24 hours a day, 365 days a year. YOU will have to pay for any costs in excess of the $100.00 per occurrence limit plus any non-covered costs. Just call TOLL-FREE 1-888-491-2432 (please use reference code TFN) and a service vehicle will be dispatched to YOUR assistance. Important: Please be with YOUR vehicle when the service provider arrives, as they cannot service an unattended vehicle. Service provided must be a covered benefit under the terms and conditions of this AGREEMENT. Coverage is extended to the Covered Vehicle only. NOTE: ONLY Roadside/Towing Assistance obtained through this number will be honored. The following are covered emergencies, subject to the $100.00 per occurrence limitation:

Towing Assistance – Service consists of towing YOUR COVERED VEHICLE to the Selling Dealer, if possible, or the nearest qualified service facility due to mechanical FAILURE under this AGREEMENT that renders the COVERED VEHICLE unsafe or unable to be driven. 2. Battery Service - If a battery failure occurs, a jump start will be applied to start the COVERED VEHICLE; 3. Flat Tire Assistance -Service consists of the removal of the flat tire and its replacement with the spare tire on the COVERED VEHICLE; 4. Fuel, Oil, Fluid and Water Delivery Service - An emergency supply of fuel, oil, fluid and water will be delivered if the COVERED VEHICLE is in immediate need. YOU must pay for the fuel or other fluid when it is delivered; 5. Lock-out Assistance - If YOUR keys are locked inside of the COVERED VEHICLE, this service will provide for assistance in gaining entry to the COVERED VEHICLE. YOU must pay for any key cutting/replacement, if necessary.