My TWC® 7.2.1 Icon
21.8K Ratings
Jun 05, 2019
release date
22.9 MB
file size

What's New

・With every app update, we fix bugs to bring you a better experience.

About My TWC® Android App

Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, check and troubleshoot equipment, manage your service/technician appointments and access Home Phone voicemail.


- View your bill summary and account information, real-time payment history and recent activity, as well as past statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Setup recurring payments using AutoPay. Simply go to Billing and enroll in AutoPay today!
- Set paperless billing preferences


- Activate your new set-top-box, modem & Digital Adapter
- Check equipment status and troubleshoot service issues
- Check your full list of existing services and equipment
- Add or upgrade Time Warner Cable services right from the app


- View/reschedule/cancel your service appointments
- Manage your appointment notifications directly in the app when you have a scheduled service appointment!


- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go

Contact Us

- Use Virtual Assistant to get answers about your TWC services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.

Other Features

- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide

*Hawaii customers cannot make payments with checking and savings accounts

Other Information:

Requires Android:
Android 5.0+
Other Sources:


This version of My TWC® Android App comes with one universal variant which will work on all the Android devices.

(Jun 05, 2019)
Minimum OS
Android 5.0+
Screen DPI
nodpi (all screens)