What's New
We’re excited to introduce the new release (version 14):
- Updated logo and name!
- Added the option to display certain values not only as a flat list but also in a hierarchical structure, as in the web version.
- Reduced number of clicks needed to select a single value.
- Object menu is hidden if no actions are available.
- Introduced the ability to expand large informational messages to understand the problem better.
Happy New Year 2025! Thank you for using our mobile app!
About Naumen SMP Android App
Work from anywhere with Service Management Platform by Naumen. Work with requests, solve tasks, participate in approvals, receive notifications from your mobile phone, and our application will adapt to your processes and goals.
For support service and field engineers
— Register requests and work with them from your smartphone screen
— Change status, a responsible employee and other parameters
— Add files, comments, and photos with your camera phone
— Build the route to the client address and service objects using geolocation
— Monitor and inventory your equipment using barcode scanner
— Fix work time records
— Get push notifications for all important events
— Use full text search on requests, and other useful materials
For managers
— Control the workload of your teams
— Initiate new tasks
— Participate in approvals, comment your decisions
— Subscribe to requests from key customers to keep everything under control
For users
— Create requests and follow their status
— Check information details via comments
— Use the knowledge base
— Leave feedback
Adaptability of processes
Adaptation to specific business tasks. Enabling new processes and editing the current ones.
Easy configuration
Adding objects, configuring the interface and other parameters without programming.
Access to information without Internet
View previously opened cards. Adding comments and running some event actions even offline.
Multiple accounts
Quick switch from the app to accounts of other external IT-systems.
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Naumen SMP app is everything you need to proper work with requests and tasks on your smartphone screen!
The application requires access to the server Naumen Service Management Platform with the module "Mobile client".
The recommended server version is 4.11.0.7 or higher.
Other Information:
Download
This version of Naumen SMP Android App comes with one universal variant which will work on all the Android devices.
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All Versions
If you are looking to download other versions of Naumen SMP Android App, We have 10 versions in our database. Please select one of them below to download.
