ONE TOUCH Support 1.0.71.1 (Build 79) Icon

ONE TOUCH Support

RSUPPORT Co., Ltd. Business
3.4
3.7K Ratings
10M+
Downloads
1.0.71.1 (Build 79)
version
Aug 25, 2016
release date
3.8 MB
file size
Free
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What's New

v1.0.71.1 (Build 79) : August 25, 2016

v1.0.70.1 (Build 78) : May 3, 2016

v1.0.69.1 (Build 77) : April 12, 2016

v1.0.68.2 (Build 76) : March 28, 2016

v1.0.67.2 (Build 74) : March 16, 2016

v1.0.66.3 (Build 70) : Feb 2, 2016

v1.0.61.1 (Build 61) : July 18, 2015

- URUGUAY call center phone number change

URUGUAY : 000-401-90752

v1.0.59.1 (Build 59) : May 27, 2015

- Mexico call center phone number change

v1.0.57.1 (Build 57) : May 6, 2015

v1.0.23.1 (Build 23) : June 7, 2013

About ONE TOUCH Support Android App

ALCATEL ONE TOUCH provide globalized remote support services.
With onetouch Support, Android devices can be supported in a faster and smarter way.

Agents can now support customer’s mobile devices as if they were holding it.

[Features]

1. Auto-switch between 3G & Wi-Fi
Depending on the optimum connection method, onetouch Support can switch networks automatically without dropping the session.

2. Connect using phone numbers
Connect with the agent using the PIN code(6 digit code) and by tapping on the support icon.

3. Optimized screen sharing
Our VRVD5.0 engine processes the image at its optimal point to improve speed and quality.

While, minimizing network traffic by using most efficient compressing algorithm.

4. Optimized mobile support environment
It requires about 2-30% of CPU usage (ref. 1 GHz) and uses approx. 300 Kbytes of memory during the support session. All while minimizing bandwidth by lowering the amount of data transferred.


[Installation & Usage]

- Connect using 6 digits connection code.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute onetouch Support App.
3. Enter the 6 digits connection code given by the representative.
4. Accept the mobile control request (optional).
5. Connect and receive support.
6. End the app and the connection to finish the support.

Other Information:

Requires Android:
Android 2.1+
Other Sources:

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This version of ONE TOUCH Support Android App comes with one universal variant which will work on all the Android devices.

Variant
79
(Aug 25, 2016)
Architecture
armeabi armeabi-v7a x86
Minimum OS
Android 2.1+
Screen DPI
nodpi (all screens)
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