We’ve made the following updates to Penske Service as part of our continued commitment to providing the best possible user experience.
What’s New:
· Capture photos and upload them to Road Calls
· New status added: Preparing – which indicates preparing to leave for the breakdown
· Rental units now include a “Rental” flag on the Road Call
Bug Fixes:
· ETA in edge cases were not updating properly and has been corrected
· Fixed issues where text was not properly displayed in buttons
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Update on statuses – multiple status options with ETA are available to choose from, and status changes entered will automatically update Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push Notifications – sent when a road call location has changed, or service has been cancelled
Log in required to use the Penske Service app, unless otherwise directed.
This release of Penske Service Android App available in 2 variants. Please select the variant to download. Please read our FAQ to find out which variant is suitable for your Android device based on Screen DPI and Processor Architecture.
If you are looking to download other versions of Penske Service Android App, We have 3 versions in our database. Please select one of them below to download.