What's New
-Support for custom CA or self-signed server certificates to standard apps for TLS connections to Oracle E-Business Suite
- Technical updates
For more information, see My Oracle Support Note 1641772.1 at https://support.oracle.com (https://support.oracle.com/)
About Service Manager for EBS Android App
By installing this app you agree to the End User License Agreement terms at http://docs.oracle.com/cd/E85386_01/infoportal/ebs-EULA-Android.html.
With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.
-Track service request backlog
-Prioritize escalated service requests
-Reassign service requests to balance work queues
-Provide analysis to expedite resolutions
-Reduce service agreement violations
Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com
Other Information:
Download
This version of Service Manager for EBS Android App comes with one universal variant which will work on all the Android devices.
All Versions
If you are looking to download other versions of Service Manager for EBS Android App, We have 2 versions in our database. Please select one of them below to download.
