Version 5.5.2:
1. App is compatible with Android 12 & 13.
2. Media & Camera Permissions:
From Android 12, the app no longer requires separate media permissions. Instead, only the camera permission will be requested.
3. Push Notification Permission:
From Android 12, the app will ask for push notification permission. This suggests that the app is adapting to Android 12's permissions model, where apps need to explicitly request notification permissions to ensure user privacy and control.
ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.
App features:
* Filter requests based on criteria such as unassigned, pending, open etc.
* View, create, edit and delete requests.
* Perform actions (pick up, assign, close, reply) for requests.
* Work log, notes and resolutions can be added/modified for each request.
This version of ServiceDesk Plus MSP Android App comes with one universal variant which will work on all the Android devices.
If you are looking to download other versions of ServiceDesk Plus MSP Android App, We have 10 versions in our database. Please select one of them below to download.