SwyxMobile 2020

About SwyxMobile 2020 Android App

With „SwyxMobile“ all business calls are telephoneasy. You can seamlessly embed and simply integrate your Android smartphones into your corporate communication – with an innovative user interface concept allowing ease of use for all communication functions.


HIGHLIGHTS

• modern and innovative user interface concept allows intuitive handling of all communication features and functions
• brilliant audio quality with High-Definition (HD) voice calls
• easy-to-use management presence state and call forwarding optimises availability within the company


SYSTEM REQUIREMENTS

For the Swyx Mobile for Android client to operate, the following requirements need to be fulfilled:
• Server: SwyxWare 11/ NetPhone 11 (or later) with Push Notification Server 1.0.7 (or later)
• Network: Router with enabled 802.11r (FastRoaming)
• Client: Smartphone with Android 6 (or later), 64-bit Processor and 802.11r (FastRoaming)

Recommendation:
Please ensure that 'Data Saver' is switched off at Android Settings > Data Usage

Note:
To ensure best user experience, we recommend the use of latest mid to high end Android business smartphones with at least a 2.2 GHz quad-core processor, at least 4 GB of RAM and a minimum resolution of 1.280 x 720 Pixel.


A TALENT FOR COMMUNICATION

• Communicate in HD audio quality
• Navigate easily through your contacts, favourites and call journal
• Initiate calls conveniently by direct number entry, from phonebook, call lists


FURTHER FEATURE RICH FUNCTIONS:

• Call management: transfer, redirect, mute, hold and swap calls, transfer calls to other devices
• Call Line Identification (CLI) & "Privacy" functions for external calls
• Suppress calling number
• Voicemail support
• Use different ring tones for incoming calls
• Easy configuration


CONTACT, CALL, COORDINATE

• Presence Management: manual setting of presence status (incl. ‘Offline’), status message and your profile picture
• Filter and search in phonebook contacts with support for profile photos of contacts
(server based business contacts and local personal contacts)
• Create favourites for contacts with including participant status
• Call logs (for incoming, outgoing and missed calls,)
• Conferences: User initiated ad-hoc three-party conferences
• Support for simple Call Routing: "Do not disturb", forwarding when busy, forwarding when delayed, forwarding immediate, forwarding when participant logged-off


RESTRICTIONS / KNOWN ISSUES IN THIS VERSION

• Some issues with Favourites (presence status updates, vanishing Favourites, Favourites deletion, list view)
• Changing networks during an ongoing call causes the call to drop
• On Android 9 you need to set up volume for ringtone and speech separately
• Bluetooth audio channel is not opened for outgoing calls
• Sometimes names are not displayed for incoming external calls