What's New
In this release, we fixed a bug where guest couldn't add a point in Smart Measure.
About Visual Support Android App
The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
Other Information:
Download
This release of Visual Support Android App available in 2 variants. Please select the variant to download. Please read our FAQ to find out which variant is suitable for your Android device based on Screen DPI and Processor Architecture.
All Versions
If you are looking to download other versions of Visual Support Android App, We have 10 versions in our database. Please select one of them below to download.
