X5 Admin 2.1 Icon

X5 Admin

Ytel, Inc. Business
4.8
5 Ratings
100+
Downloads
2.1
version
Nov 12, 2015
release date
3.2 MB
file size
Free
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What's New

Additional reports for your enjoyment.

Don't forget to check out our new communications platform at http://www.message360.com

About X5 Admin Android App

Ytel’s X5 Mobile Admin app, enables supervisors and floor managers to stay connected and keep a pulse on agent efficiency, productivity, and key performance indicators from the floor, at home, or traveling on business. Ensuring your contact center is running at an optimum level allows you to manage your contact center in real time from anywhere in the world.

Getting Started

Download the X5 Mobile Admin app by clicking “Get” to the left. Once downloaded to your mobile device and or tablet, log into your X5 Admin account. Locate your personalized QR code by clicking the “App” button on the left side navigation. Using the X5 Mobile Admin app, scan the code to activate your account. For questions please call our Smart Support team at (800) 382-4913.

Key Features:

Agents are on calls
Agents waiting
Paused agents
Agents in dead calls
Agents in disposition
Agent Performance Reports
Manage users
Turn on and off campaigns

Other Information:

Package Name:
Requires Android:
Android 4.0+ (Ice Cream Sandwich, API 14)
Other Sources:

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This version of X5 Admin Android App comes with one universal variant which will work on all the Android devices.

Variant
2
(Nov 12, 2015)
Architecture
armeabi armeabi-v7a x86
Minimum OS
Android 4.0+ (Ice Cream Sandwich, API 14)
Screen DPI
nodpi (all screens)
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