Xerox® Support Engage 1.1.13 Icon

Xerox® Support Engage

Xerox Corporation Productivity
3.2
11 Ratings
1K+
Downloads
1.1.13
version
Feb 20, 2020
release date
94.3 MB
file size
Free
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What's New

• Improved messaging during live agent transfer.

• Minor bug fixes.

About Xerox® Support Engage Android App

"Xerox ® Support Engage provides direct access to support tools & resources including chat and video calls with Digital Support Experts.

About XEROX® SUPPORT ENGAGE

Support Engage is a comprehensive, end-to-end application for getting access to Xerox Support. Through a simple, conversational interface you can get answers for the range of Xerox devices. The app gives you access to:
• Diagnostic troubleshooting tools (guided help)
• A multilingual intelligent Digital Agent enabled to answer a wide range of technical problem resolution questions
• The extensive and authoritative Xerox knowledge database for technical support
• Access via chat to live Digital Support Experts via an algorithm which matches you to the best available expert
• Audio and video chat with live Digital Support Experts who can provide further support in real-time

NOTE: Digital Support Experts are provided the transcript of your Digital chat at the beginning of your session so that you will not have to repeat the issue or question to the live expert."

Other Information:

Requires Android:
Android 5.0+
Other Sources:

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This version of Xerox® Support Engage Android App comes with one universal variant which will work on all the Android devices.

Variant
4936
(Feb 20, 2020)
Architecture
arm64-v8a armeabi-v7a x86 x86_64
Minimum OS
Android 5.0+
Screen DPI
nodpi (all screens)
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