Zoho Desk 2.6.13 Icon
4.5
83 Ratings
208K+
Downloads
2.6.13
version
Sep 04, 2023
release date
17.3 MB
file size
Free
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What's New

- We've squashed a few bugs in the update.

About Zoho Desk Android App

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

Here's how Zoho Desk makes your customer support software truly mobile:

Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.


We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at [email protected] and we'll get back to you right away.

Other Information:

Package Name:
Requires Android:
Android 5.1+
Other Sources:

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This release of Zoho Desk Android App available in 2 variants. Please select the variant to download. Please read our FAQ to find out which variant is suitable for your Android device based on Screen DPI and Processor Architecture.

Variant
140
(Sep 04, 2023)
Architecture
armeabi-v7a
Minimum OS
Android 5.1+
Screen DPI
160-640dpi
Variant
140
(Aug 24, 2023)
Architecture
arm64-v8a
Minimum OS
Android 5.1+
Screen DPI
160-640dpi
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