What's New
Bug fixes and performance improvements.
About Experience Mobile Android App
Verint® Experience Mobile™ provides EFM users with a powerful set of tools to quickly close the loop with customers and manage cases, anywhere, anytime.
Key Features:
Case list: Quickly find cases that need your attention
Case details: Investigate a case, view priority, re-assign, edit custom properties, and close cases
Contact customers: Call or email the customer via built in collaboration tools
Case comments: Add notes for you or others to review
Case history: View the case history, including changes to its status, assignment, or other key changes
View survey response: View survey response that triggered the case
To use the Experience Mobile app, you must be an existing EFM user with an EFM login. Please contact your EFM account manager for access.
For more information about Verint & EFM, visit https://www.verint.com/engagement/our-offerings/solutions/voice-of-the-customer/enterprise-feedback/.
Other Information:
Download
This version of Experience Mobile Android App comes with one universal variant which will work on all the Android devices.
All Versions
If you are looking to download other versions of Experience Mobile Android App, We have 7 versions in our database. Please select one of them below to download.
